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For mental-health specialists and support programmes

Support for your clients between sessions — under your supervision

Code-scored scales, a wellbeing diary, homework and a crisis protocol. Clients join only by your invitation; AI prepares drafts — the specialist decides.

Not an AI therapist and not an emergency service.

Specialist cabinet: clients needing attention, new scale results and an open crisis escalation with a response timer
Demo data. Names and figures are fictional.

Who it’s for

For specialists and programmes responsible for their clients

Clients don’t sign up on their own: a specialist or programme invites them. Every client always has a person who sees how they are doing.

Psychologists and therapists

See how a client is doing between sessions, assign exercises and scales, and come to the session with facts rather than a week’s recollection.

Clinics

One cabinet for the team, an on-call specialist for crisis signals, an action audit and granular client consents.

NGOs and veterans programmes

A programme with specialists, content and an on-call rota; donor reporting with aggregates only, no personal data.

Employers with an EAP

Psychological support for employees through your EAP provider. The employer never sees who took part or what they wrote.

How it works

A working week with MentalHealth

  1. Step 1. The specialist invites a client

    The client gets an SMS code, confirms the number and gives consents themselves. No invitation, no access.

  2. Step 2. The client between sessions

    A quick mood and sleep check-in, assigned scales and exercises. The AI helper guides steps only within the assigned exercise.

  3. Step 3. The specialist sees the trend

    Scale scores, charts, triggers and homework. The specialist accepts, edits or rejects the AI weekly summary draft.

  4. Step 4. A crisis signal goes to a person

    Rules stop the flow, show emergency numbers and alert the programme’s on-call specialist. Target: a response within 1 minute.

Features

What the system does and what the specialist does

Deterministic parts run as code, decisions stay with people. AI never diagnoses or prescribes.

PHQ-9, GAD-7, PCL-5, ISI scales

System
Scores by code using the published keys; the PHQ-9 self-harm item triggers the crisis protocol
Specialist
Assigns the scale, interprets the result, discusses it in session. The client doesn’t see scores

Wellbeing diary

System
Mood, sleep and trigger-frequency charts with a table view
Specialist
Notices changes between sessions and sees the context

Homework

System
Templates: CBT thought record, 4–6 breathing, behavioural activation, grounding
Specialist
Assigns and adapts the instructions, sees every client entry

AI helper in an exercise

System
Guides the assigned exercise and gives sourced psychoeducation; declines diagnoses, medication and off-topic requests
Specialist
Turns the helper on for a specific exercise; the client separately consents to AI

AI weekly summary

System
A draft of facts from the client’s data with source links, no interpretation of state
Specialist
Accepts, edits or rejects it; the decision is logged

Crisis protocol

System
Rule-based detector in the diary, exercises and chat; emergency numbers; escalation with a timer
Specialist
The on-call specialist acknowledges, calls and resolves with a reason

Specialist cabinet

System
Clients and statuses, versioned notes, invitations, action audit
Specialist
Runs clients and the programme; signs in via D.N.A. ID

Scale sources: Kroenke, Spitzer, Williams, 2001 · PHQ-9 · Spitzer et al., 2006 · GAD-7 · Weathers et al., 2013 · PCL-5 (National Center for PTSD) · Bastien, Vallières, Morin, 2001 · ISI. Validated Ukrainian versions and the ISI licence are agreed with the clinical partner before the pilot.

Clinical oversight

The product only works together with a clinical team

  • A clinical partner approves exercises, psychoeducation, crisis scenarios and the detector’s evaluation set.

  • Every programme has an on-call specialist who receives crisis escalations.

  • Launch happens only after a pilot and the clinical partner’s readiness sign-off.

  • Site and app copy is agreed with the clinical partner before launch.

Safety and compliance

Sensitive data is protected by default

Specialists sign in via D.N.A. ID (SMS code and passkey or Diia.Signature); clients sign in with their phone on this site. The contexts never mix.

Data in Ukraine and the EU

A separate protected D.N.A. Health Core environment; health data stays in UA / EU.

Encryption and isolation

Health fields are encrypted with the organisation’s keys (DCP); access is scoped to the organisation.

Immutable audit

Every action goes into a hash-chained log you can verify and export.

Granular consents

Participation, data processing, AI help, research — separately. Only the client gives consent and withdraws it in one tap.

Specialist in the loop

Any AI output is a draft until the specialist confirms it; clients never see drafts.

No model training

Training on health data is off; possible only de-identified, by contract and with consent.

Pilot

The pilot is running — sign up for the next wave

How the pilot works

  • A programme with a clinical partner and an on-call specialist
  • Clients join only when their specialists invite them
  • A weekly review of specialists’ decisions on AI drafts and crisis signals
  • The clinical partner’s readiness sign-off is the condition for scaling up

What we measure

  • Time from a crisis signal to the on-call specialist’s response — target under 1 minute
  • Crisis detector sensitivity on the clinical partner’s set — target 99 % or higher
  • Share of AI drafts accepted by specialists unchanged

We’ll publish results after the pilot — measured figures only, with participants’ consent.

Pricing

The programme pays, not the client

Draft pricing until the pilot ends; final terms are set in the contract.

Specialist

$29 / specialist / mo

  • Specialist cabinet and client invitations
  • Scales, diary, homework
  • AI exercise helper and AI summaries
  • Crisis protocol and audit
Apply

Programmes and organisations

Contract

  • A team of specialists and an on-call specialist
  • Content and crisis scenarios with a clinical partner
  • Donor reporting — aggregates only
  • Often grant-funded
Discuss your programme

FAQ

Frequently asked questions

Does MentalHealth replace a psychologist or therapist?

No. It’s a specialist’s tool between sessions. A client only gets in by invitation from their specialist or programme, and every decision is made by a person.

Does the AI make a diagnosis?

No. The AI helper only guides the steps of an assigned exercise and explains why, with a source. Asked about a diagnosis or medication, it says that’s a question for the specialist. The AI summary is a draft of facts the specialist accepts, edits or rejects.

What happens if a client is in crisis?

Rules detect danger signs in the diary, exercises and chat, and in PHQ-9 item 9. The flow stops, the client sees 103, 112 and the suicide-prevention line, and the programme’s on-call specialist gets an escalation with a response timer. A “Get help” button is on every client screen.

Where is data stored and who sees it?

In the protected D.N.A. Health Core environment in Ukraine and the EU, with health fields encrypted under the organisation’s keys. A client is seen only by their specialist and the programme’s on-call specialist; an employer or donor gets aggregates only. Every action is written to the audit log.

How does a client get in?

The specialist sends an invitation to the client’s number. The client enters the invitation code and an SMS code sent to that number, then gives consents. After that they sign in with their phone and an SMS code.

How do specialists sign in?

Through D.N.A. ID — the single staff sign-in for D.N.A. Healthcare products: an SMS code and a passkey or Diia.Signature. The licence is checked once; your organisation’s admin grants access.

How do we connect our programme?

Leave a request below. We’ll discuss the programme format, clinical partner and on-call rota, then the pilot and contract. Grant funding is possible for NGOs.

Request

Connect your programme

Tell us about yourself — we’ll get in touch to discuss the programme format, clinical partner and pilot.